How does AI implementation pricing relate to Hello Voice product pricing?

Hello Voice ships on a productized path with done-for-you implementation from $7,500 on the Hello PAYG plan, or bundled in commit on Hello Enterprise. Most practices go live in roughly 10 days when scope is standard (single location, standard PMS/CRM). Broader or multi-service programs use the implementation tiers on this page, with timelines and deliverables set in a statement of work after discovery. Support packages and the hourly rate listed here are aligned with Hello Voice and Hello Mercury.

What does the $300 per hour rate cover?

The $300 per hour rate applies to out-of-scope engineering, change orders, and ad-hoc work. Work is billed in 15 minute increments with a 2 hour minimum per session and weekly billing. Prepaid 40 and 100 hour blocks receive the discounts stated on this page.

Are support packages the same as on Hello Voice and Hello Mercury?

Yes. Essential and Premium support, and the hourly engineering rate, are the same programs described on the Hello Voice and Hello Mercury pricing pages. One support subscription can apply across product lines for the same delivery team.

How do I get a firm quote for a tier?

Ranges on this page are indicative. Final quotes depend on discovery, scope, and dependencies. Book a demo or a consultation to align on use cases, systems, and governance before a written proposal. Paid audit paths are listed with tier details on this page.

AI implementation

AI implementation pricing

Each implementation deploys AI Agent OS: a coordinated layer for healthcare AI agents, workflow automation, integrations, and Mercury-backed governance. Built to turn patient demand into scheduled, documented, revenue-producing operations. Hello runs the program from scope through launch.

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Engagement selector

AI Consulting, Implementation, or Transformation

Pick the entry point that fits where you are. We confirm the right path during discovery before scope is locked.

Diagnostic

AI Consulting

For leadership exploring options before commit. We rank use cases, build the ROI logic, and write the roadmap your team can defend.

Timeline: 2–4 weeks
Investment: $5K–$15K
Outcome: Strategy and roadmap

Most chosen

AI Implementation

For practices ready to deploy AI Agent OS end to end: agents, workflow automation, integrations, training, and go-live. Voice tiers apply when voice is in scope.

Timeline: 6–12 weeks
Investment: $15K–$95K
Outcome: Working AI plus trained owners

Enterprise

AI Transformation

For multi-location groups or platforms adopting AI across departments, systems, governance, and operating model.

Timeline: 12–24 weeks
Investment: $95K+ custom
Outcome: Operating model that scales

Implementation tiers

Pricing across the full engagement

Three implementation tiers, from a single-location launch to a multi-entity Enterprise engagement. Support and hourly engineering stay explicit before you sign.

	Launch	Scale	Enterprise
Implementation	$15K–$35K	$45K–$95K	Custom
Managed services	$1.5K–$3K/mo	$3.5K–$6.5K/mo	Custom
Timeline	3–6 weeks	6–12 weeks	Custom
Support included	Essential	Essential	Premium
Best for	Single-location practices launching AI voice.	Growing practices retrofitting voice and workflow automation across the full patient lifecycle.	Multi-location healthcare groups, AI platforms, voice agencies, and SaaS builders. Custom integrations, governance, and operating-model design.

Support packages

Essential: $375/mo
Premium: $1,250/mo

Essential: 12-hour SLA, email and chat. Premium: 4-hour SLA, email, chat, and phone. One subscription applies across voice programs and compliance subscriptions.

Hourly engineering

Standard rate: $300/hour
Prepaid 40-hour block: 10% off
Prepaid 100-hour block: 15% off

Out-of-scope work, change orders, and ad-hoc requests. 15-min increments, 2-hour minimum per session, weekly billing.

Audit fees

Qualified ICP: $0
Base (non-ICP): $2,500
Expanded: $5,000
Deep: $7,500

Paid audits credit 100% toward a signed implementation engagement within 90 days.

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Engagements vary. Commercial terms are confirmed in a written proposal after discovery. See engagement terms in the FAQ below.

Audit depth

Pick the depth that matches your scope

Pick the depth that matches your scope. If you are not sure, choose Not sure, need recommendation on the audit request form and we will scope it with you.

Tier 0 · ICP free

Standard

Qualified Hello or Mercury ICP. Focused current-state read and a first-phase roadmap your team can present to leadership the same week.

$0 fee ~1 week

Tier 1 · Focused

Base

Non-ICP organizations with a focused scope: one department, one workflow, or a first production slice.

$2,500 2 weeks

Tier 2 · Multi-team

Expanded

Multi-department or multi-use-case scope. Broader integration surface and operating-model review.

$5,000 3–4 weeks

Tier 3 · Enterprise

Deep

Enterprise or heavy integration. Governance, Mercury anchoring, multi-system retrofit, or platform engagement.

$7,500 5–8 weeks

Paid audits are non-refundable and credit 100% toward a signed implementation engagement if you proceed within 90 days.