Compliance infrastructure for every AI agent you deploy
Priced by agent, retained interaction volume, policy scope, and certification level. Connect any AI agent or platform with one integration. Mercury runs every interaction through configurable rule packs (HIPAA, FDCPA, GLBA, PCI DSS, TCPA), encrypts and retains the data for the full regulatory period, and exports audit evidence on demand. Audit-ready in days, not months. Close regulated deals without building a compliance team.
The gap between autonomy and audit.
AI agents are no longer scripted responders. They schedule procedures, access patient records, process payments, and modify clinical workflows. Without a compliance layer, every one of these actions is invisible, unregulated, and non-compliant.
Three steps to audit-ready agents
Every agent interaction flows through Mercury's ingestion layer, policy engine, and provider adapters. Three steps between your agent and a compliant, audit-ready deployment.
1. Connect your agents
Point your agent's event stream at Mercury's ingestion API via mTLS (internal) or secure webhooks (any platform).
2. Enforce policies
Every request is evaluated against your compliance rule packs (HIPAA, PCI DSS, FDCPA, TCPA) in milliseconds with real-time redaction.
3. Route and retain
Mercury routes authorized requests to third-party systems via the Provider Adapter Layer. Every action is logged, encrypted, and retained.
Mercury connects to the platforms your agents run on and the systems they need to reach.
Real-time policy enforcement in action
Mercury evaluates every agent interaction against your compliance policies and rule packs. Below is a real-time conversation between a voice agent and a patient, demonstrating how speech-to-text requests for patient records are intercepted, sensitive data is redacted, and every authorized action is securely logged.
One control plane, three deployment architectures
Mercury supports internal, external, and embedded architectures. The same policy engine scales from a single agent to thousands of tenants.
Internal Agent Fleet
Healthcare AI startups & Internal Systems
Your organization builds its own agents that need to access patient management systems, telephony infrastructure, and CRMs. Mercury provides the mTLS certificate tree, ensuring every internal interaction is logged and compliant.
Ship to clinical environments with compliance infrastructure built in from day one. Stop losing deals to procurement questionnaires you cannot answer.
External AI Platforms
Voice AI agencies & Third-Party Platforms
You use a third-party voice AI platform to build agents that interact with systems you do not own. Mercury acts as the trust broker, verifying webhook signatures and enforcing client-specific rule packs per tenant.
Serve regulated clients across verticals without building compliance internally. Add Mercury to your stack and unlock every regulated deal.
Embedded Compliance
SaaS Platforms & Multi-Tenant Agents
You are a SaaS platform that allows your customers to deploy their own agents. Mercury provides the multi-tenant isolation layer, enabling compliance-as-a-service with unique audit requirements per tenant.
Add compliance infrastructure for AI agents embedded in your platform. Mercury handles multi-tenant scanning, logging, and retention so you do not have to.
One engine, configurable by industry
Mercury's policy engine runs vertical-specific rule packs. Start with healthcare, expand to new verticals by adding packs.
Healthcare privacy, substance use disorder protections, FTC Health Breach, FDA off-label communication rules.
Debt collection communication controls. Call frequency, disclosure requirements, mini-Miranda, time-of-day restrictions.
Financial data protection and privacy. Safeguards Rule, privacy notice requirements, information sharing controls.
Payment card data handling. Scope reduction, access controls, audit trails for payment-taking agent interactions.
Telemarketing consent and calling rules. Prior express consent, autodialer restrictions, DNC list management.
Claims communication and disclosure requirements. State-specific insurance regulations, prohibited practices, documentation rules.
Pricing
Three feature-differentiated tiers with a 7-day free trial. Sentinel watches. Guardian protects. Citadel commands.
Hello Voice plans include Mercury Guardian-equivalent seats. View Hello Voice pricing
Mercury Compliance Certification
Certify your platform, agents, and deployments through continuous compliance scanning.
Foundation scanning passed for 90+ consecutive days with no critical violations. Foundation certification for platforms beginning compliance adoption.
Enforcement scanning for 90+ days with compliance score above 95%. Full policy enforcement, audit evidence generation, elevated governance requirements.
Full platform scanning for 180+ days with compliance score above 98%. Complete audit support and priority certification review.
Contact sales for certification pricing and eligibility.
FAQ
Mercury. Common questions about compliance infrastructure for AI agents
Make your AI agents audit-ready
Start your 7-day free trial and connect your first agent in under a week. Or talk to our team about enterprise deployment.