AI Receptionist for Dental Practices

Dental Answering Service and AI Receptionist for Dentists, DSOs, and Orthodontic Offices

Implants. Crowns. Invisalign. Whitening. Your highest-revenue procedures attract patients who call once. If your front desk cannot answer, they call the next dentist on the list. Hello is the dental AI receptionist and answering service that answers every call 24/7, books procedures into Dentrix, Eaglesoft, or Open Dental, collects deposits, and runs hygiene recall. A better dental patient experience starts with a phone that always answers.

Schedule AI Audit
The $5,000 Implant Case
5:45 PM
Thursday. Your front desk left 45 minutes ago.
  1. A man who has been researching dental implants for three months finally decides to call. He finds your practice on Google and dials your number.
  2. Your phone rings four times and goes to voicemail. He does not leave a message. He Googles "dental implants near me" and calls the next result.
  3. That office answers on the first ring. They discuss his case, book a consultation for Tuesday, and collect a $200 deposit via Stripe.
  4. Friday morning, your team finds the missed call. They call back. No answer. He is already committed to the competitor's treatment plan.
-$5,000+ Implant case revenue lost to a 45-minute gap
The Empty Chair Problem

Every Missed Call Costs Your Dental Practice Twice: the Revenue You Lost and the Chair Time You Wasted

Dental economics are unforgiving. A hygienist's chair generates $150-$300 per hour. A doctor's chair generates $400-$800. When a patient no-shows, that chair sits empty. When a high-value case goes to voicemail, that revenue walks to a competitor. Both problems trace back to the same root: the front desk cannot keep up.

Your front desk fields 40-60 calls per day while simultaneously checking in patients, verifying insurance, coordinating treatment plans, and confirming tomorrow's schedule. The math does not work. During peak morning and lunch hours, 31% of calls go unanswered. Each one is a patient who either books elsewhere, delays care, or never calls back. A traditional dental answering service takes messages but cannot book appointments, collect deposits, or reduce no-shows.

The second revenue leak is quieter but just as expensive: hygiene recall. Your team knows 200+ patients are overdue for cleanings. But between inbound calls and in-office chaos, outbound recall campaigns happen inconsistently. Each unscheduled recall is $200-$350 in lost production, plus the downstream treatment that a cleaning visit surfaces. For a practice with 1,500 active patients and a 40% overdue rate, that is $120,000+ in unrealized annual revenue sitting in your patient database. The callback trap explains why calling patients back does not solve this. Every unanswered call degrades the dental patient experience before the patient even sits in the chair.

31%
Of dental calls unanswered during peak hours, per industry data
$150-$500
Revenue lost per empty chair slot from no-shows without deposits
$120K+
Annual recall revenue unrealized in a typical 1,500-patient practice
The Hello Solution

Dental AI Receptionist and Answering Service: AI Voice Infrastructure That Understands Dental Production

Procedure-aware scheduling. Deposit collection at booking. Automated hygiene recall. Hello handles the revenue-critical workflows your front desk cannot get to. Unlike a traditional dental answering service, Hello acts on every call.

Procedure-Aware Scheduling, 24/7

The AI knows the difference between a 30-minute cleaning and a 90-minute implant consultation. It routes to the correct provider, assigns the right chair time, and books directly into Dentrix, Eaglesoft, Open Dental, or Curve. Cleanings, crowns, root canals, ortho, emergency. Each routed correctly, day or night. See all integrations.

Deposit Collection on the Call

The moment a patient books a high-value procedure, the AI collects a deposit via Stripe or Square. Implant consultations, cosmetic cases, ortho evaluations. Deposits reduce no-shows by 38% and protect your production schedule from empty chairs. Learn about revenue capture.

Supporting Capabilities

Hygiene Recall Campaigns

Automated outbound calls to reactivate overdue patients. The AI books directly into your schedule. See campaigns.

Insurance Intake Routing

The AI collects insurance details, confirms which plans you accept, and routes verification requests to your billing team with full context.

Bilingual (English + Spanish)

Serve your entire patient population with full fluency. No bilingual staffing overhead. How bilingual AI receptionist works.

Dental PMS Integration

37 EHR/PMS connectors and 200 integrations, including Dentrix, Eaglesoft, Open Dental, and Curve Dental. Real-time sync, zero manual entry, no double booking.

Multi-Provider Failover

99.99% uptime SLA. 3+ voice providers. Sub-second failover. Your phones never go silent. See reliability.

Done-for-You + HIPAA

We build, configure, and launch. BAA executed before any PHI processing. strong encryption in transit and at rest, with post-quantum-ready key management. Security details.

FAQ

Dental and orthodontics. Common questions about Hello Voice for dental practices, DSOs, and orthodontic offices.

Yes. Hello AI is trained on your dental practice's specific procedures including cleanings, crowns, implants, root canals, and orthodontic consultations. It books appointments directly into your calendar based on procedure type, provider availability, and required chair time.
Yes. Hello offers 37 EHR/PMS connectors and 200 integrations, including Dentrix, Eaglesoft, Open Dental, Curve Dental, and other platforms dental practices use. Appointments and patient records sync in real time with no manual entry. View all integrations.
The AI can collect insurance information from callers, confirm which plans your practice accepts, and route verification requests to your billing team. For complex benefit questions, the AI transfers the caller to a team member with full context preserved.
Hello is HIPAA with strong encryption in transit and at rest, with post-quantum-ready key management, tenant isolation, and a Business Associate Agreement (BAA) executed with every healthcare practice client before processing any protected health information. See our Security and BAA pages for full details.
Yes. Hello runs automated outbound campaigns to reactivate patients overdue for cleanings, follow-up treatments, and annual exams. The AI makes the calls, handles objections, and books directly into your schedule. The Reactivation and Outreach Agent is part of the standard 8-agent roster bundled on both Hello Performance-based and Hello Enterprise; recovered patients and rebooked appointments bill at outcome-based rates (see the pricing page).
A traditional dental answering service takes messages and forwards them to your team the next business day. Hello is an AI-powered answering service that acts in real time: it schedules appointments directly into your PMS, collects deposits, runs hygiene recall campaigns, and handles insurance intake. There is no phone tag, no delayed callbacks, and no lost revenue. It replaces the answering service model entirely with an intelligent front desk that works 24/7.
Yes. Patient experience begins at the first phone call. Hello eliminates hold times, voicemail loops, and the frustration of calling back only to reach a busy line. Patients get immediate scheduling, bilingual support, appointment confirmations, and proactive recall reminders. For dental practices, this means fewer no-shows, higher satisfaction scores, and more treatment acceptance from patients who feel their time is respected.
Yes. Hello integrates directly with Eaglesoft. The dental AI receptionist books appointments into your Eaglesoft calendar in real time, syncing procedure type, provider, and chair time with no manual entry. It also integrates with Dentrix, Open Dental, Curve Dental, and 34 other EHR/PMS platforms. See all integrations.
Yes. Hello offers a native Open Dental integration. The AI receptionist books cleanings, crowns, implant consultations, and other procedures directly into Open Dental with the correct provider, operatory, and duration. It also syncs with Dentrix, Eaglesoft, Curve Dental, and 34 additional EHR and PMS platforms. View all dental PMS integrations.
Yes. Hello Enterprise is built for DSOs and multi-location dental groups. It routes callers to the correct location, handles procedure scheduling across your full network, runs hygiene recall at scale, and provides centralized reporting on call volume, bookings, and revenue captured. Enterprise plans include committed monthly volume, volume-discounted outcome rates, a dedicated CSM, and SLA guarantees. Tell us about your dental group.
Hello is outcome-based and done-for-you. Hello Performance-based has done-for-you implementation with no monthly base; outcomes (bookings, deposits captured, hygiene recalls, no-shows recovered) bill at published rate-card rates. Hello Enterprise is sized for DSOs and multi-location practice groups with committed monthly volume, volume-discounted outcome rates, dedicated CSM, custom integrations, and SLA guarantees; implementation is bundled in commit. Both plans include the full 8-agent roster, deposit collection via Stripe and Square, bilingual coverage, hygiene recall campaigns, and 37 EHR/PMS connectors (including Dentrix, Eaglesoft, Open Dental, and Curve Dental) and 200 integrations total. See our pricing page for current rates.

How Hello Compares

Not All AI Voice Platforms Are Built for Dental

See how Hello's done-for-you AI receptionist compares to other solutions dental practices evaluate.

Hello vs Sierra Hello vs Hyro Hello + Weave Hello vs Synthflow Hello vs Retell AI Hello vs Vapi Hello vs Bland AI